How the process works
You will receive a confirming email shortly after purchasing a DBS Check to Enhanced level. It contains lots of important information, including a link to fill out your Disclosure Consent Form. We can begin the application process as soon as we receive the consent form from you. We’ll check it has all the information we require and once that process is completed we will send you a link to fill out your DBS Application Form.
Please complete the application form carefully (we suggest mapping out your details before uploading them to or filling out the form). It is important that the information you upload is an accurate reflection of your current status. For example, you must note your current address and your place of birth correctly.
Confirming your ID
Your DBS will be processed in our London office.
If you fulfil the Digital Verification criteria, you can upload some or all of your ID straight onto your DBS application form. If this method fails, you will need to verify your documents in our London office by appointment during our office hours.
Criteria to attempt Digital Verification:
We require a
Valid UK Driving Licence which contains the address you are currently living at
A valid UK Passport
A passport from another country – valid and in date plus supply a share code to confirm your right to work in the UK
A Passport from another country plus a biometric residence permit – valid and in-date plus supply a share code to confirm your right to work in the UK
A UK driving licence plus a biometric residence permit – valid and in-date plus supply a share code to confirm you right to work in the UK
Tips for filling out your application form
Absolute accuracy is key. The current address must be where you live now, and the identifying documents to back that up, such as your Driver’s Licence, must also contain your current home address. Where you were born must reflect what is on your valid passport. The answer to each question must be an accurate reflection of you status.
What happens next
Once you press the ‘Submit’ button on your application form, we will receive an alert that will inform us whether you passed Digital Verification or that we need to see your documents in person. We will compare your Identifying Documents to the answers you gave on the DBS Application Form. It is at this stage that if we notice small errors, for example a letter wrong on your post code or a missing flat number we will contact you to request your consent to update the form. You may incur an extra charge if the discrepancies are more significant (such as incorrect country of birth information). If you failed the Digital Verification and you do fit the criteria and want to try again we can send you a new link there will be a small charge to do this and we will only recommend this if we feel that you might pass on the second attempt ie your ‘selfie’ was not in good light).
Once checking of your form is completed we will sign it and submit it to the DBS
At this point we can make no further changes to your application form.
The time scale for supplying Riverside Training Company with all requested information to process your DBS:
We require completion of the DBS application process within six months of the date of purchasing a DBS Check; for example, if you purchase a DBS check on 1st March, you will need to complete your part of the process by 31st August. After the six-month window, you will need to repurchase the DBS check, as your current file will be closed. For the sake of clarity, this means you will need to have completed a consent to view your documents form, filled out the online DBS application form you will be sent and produced the correct identifying documents.