Managing Challenging Behaviour Confidently, Live Online Learning: 24th November 2021


Are you having to deal with challenging or difficult behaviour from your child or children you look after?

Let’s face it, every child has one of those moments when tempers flare which can quickly morph into them throwing, kicking or shouting.  In the midst of it, you can feel quite helpless and having the tools to react appropriately can be invaluable.  You can learn how to diffuse a situation and support a child to develop and gain the skills they need to regulate their behaviour.

We’ll be talking about effective strategies that you can use and how you feel when you are at the receiving end of the challenging behaviour, whether it is refusing to wear certain clothes or it is a full-blown tantrum. We’ll explore how you feel when the tantrum is in full flight and how you can help a child to regulate their behaviour.




Taking a deep dive together with the trainer you will learn:

  • The basics of why a child may be acting out
  • How to spot the signs in advance
  • Develop strategies to confidently, consistently and effectively diffuse or manage a challenging situation
  • How to adapt your approach next time a situation occurs
  • Ways to avoid shouting and the cycle of escalating threats
  • We’ll discuss how an incident impacts on the childcarer and how to manage stressful situations. If you employed as a childcarer you will be shown how to report about an incident.

This completely interactive live session has been designed with parents seeking strategies for their own child and for nannies, au pairs, childminders, family members and babysitters.

Session dates and times and age of your child:

Next session 24th November 2021

10.30 – 11.15

Jill Wheatcroft MSc, BSc Community Children’s Nursing, RSCN, Post Grad Dip Academic Practice, First Aid Instructor, A1 Assessor has extensive experience in Early Years. A Paediatric Nursing Sister by training, for many years she was a Lecturer in Child Health at City University, London. Her depth of knowledge of childcare at home, in the community and in children’s wards has enabled her to support families and professionals underpinned by her extensive knowledge. Jill, co-founder of Riverside Cares, est.1989, has always been passionate about ensuring children’s safety and well-being.



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