© Riverside Cares 2014, All Rights Reserved.

No part of this website or any of its contents may be reproduced, copied, modified or adapted, without the prior written consent of the author, unless otherwise indicated for stand-alone materials.

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Terms and Conditions

Riverside Cares

We are Riverside Cares,  also known as “Riverside Childcare (Riverside Childcare Agency Ltd, Registered number 05692988 , Registered Office 29 Milligan St, London E14 8AT), Riverside Nannies  (Riverside Nannies and Mothers Help’s Ltd, Registered number 02940490, Registered office 1 Tower House, Hoddesdon, Hertfordshire, EN11 8UR),  Riverside Training Company (Riverside Early Years Training Ltd, Registered Office 5521545, Registered office 1 Tower House, Hoddesdon, Hertfordshire, EN11 8UR)  and Riverside Elderly Care (Riverside Elderly Care Limited, Registered Number 8293235, Registered office 1 Tower House, Hoddesdon, Hertfordshire, EN11 8UR) ” and referred to as “us” or “we” in any content found within the website.

All legal entities information on the website are presented for information purposes only.

The terms and conditions as set out within this document apply to your use of our website.  Our website is located at www.riversidecares.co.uk.

Riverside Training Company (Riverside Early Years Training Ltd

How information is used.

We will not sell, rent, exchange or give your email address with anyone for the purpose of sending you marketing emails without your permission.

We do not disclose your contact information to any third parties other than for order processing, delivery and customer service or feedback purposes. We are totally committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).

Cookies are used on this site to keep track of the contents of your shopping cart. They are also used after you have logged on as part of that process.

Data collected by this website is used to:

  • Take and fulfill customer orders/requests
  • Administer and enhance the site and service
  • Only disclose information to third-parties for goods delivery and customer service or feedback purposes.
  • We may send you follow-up emails/newsletters from time to time; however you may opt out of receiving such emails by contacting us.

Payment

All payments taken from the website are for Riverside Training Company – Riverside Training Company (Riverside Early Years Training Ltd, Registered Office 5521545, Registered office 1 Tower House, Hoddesdon, Hertfordshire, EN11 8UR)

Payment Security

All of our online transactions are processed securely by our merchant service providers Total Web Solutions and PayPal. Your credit card number will be encrypted when your order is placed using SSL encryption software. Our merchant providers then inform us, via the encryption system, the outcome of that transaction. We will not store or share card details of our clients with any 3rd party.

 About the training arm of Riverside Cares, Riverside Training Company:

Riverside Training Company (RTC) offers the opportunity for students to undertake a training programme or session, study towards either an accredited qualification or to gain a Certificate of Attendance. RTC is Cache accredited. RTC  offers courses and short sessions year round, delivered in classrooms, workplace settings and on line by e-Learning. RTC offer courses suitable for the early years sector and elderly care.

Terms and Conditions:

These terms apply to Diploma and Non-Diploma Students

  1. Students studying towards a whole diploma, who elect to pay per model or by segment will need to make full payment for each module in advance, RTC cannot offer the opportunity to study a module until cleared payment has been received.
  2. It is the choice of the individual student if they wish to be registered for an accredited qualification.  Student who do not register cannot gain the qualification and will instead receive a Certificate of Attendance from RTC.
  3. The fees include tuition and assessment. Diploma students will be expected to purchase any books and stationary required.
  4. Diploma students must have access to a computer and the Internet and have a working email address.
  5. We strongly recommend diploma students set up a Skype account and purchase a webcam (approx £10.00 in 2016)
  6. All materials related to E-courses are computer based and computer accessible. Assessments are held in an electronic portfolio.
  7. Student support during training: We provide telephone, email and Assessor support during the period from the start of course to the pre-agreed completion date. If deadlines are not met the Assessor and Director of Training will discuss next steps and any potential add on costs.
  8. Each course has specific study requirements, in order to successfully complete a course the diploma student must meet all requirements, this may include completing a set number of hours in placement.  In these instances it is the responsibility of the diploma student to find a placement or place of employment which will allow them to complete the total required hours.
  9. It is the responsibility of the student to ensure that the course they choose to study towards is an appropriate one for their requirements. RTC can offer advice but do not accept liability if the course does not meet the diploma students individual requirement.
  10. In order to successfully complete a qualification students must have a sufficient standard of English, the student must ensure that their English level is at the correct standard. The courses are pitched at GCSE level and above.
  11. Students applying to study towards the whole diploma are requested to undertake an interview; this can take place in person or via skype. The purpose of the interview is to ascertain that the student has a suitable level of understanding of English to successfully pass the course. If the student declines to undertake the interview offered by RTC but wishes to still study towards the award, RTC reserves the right to withdraw the student from the course should it become apparent that the student does not have the required level of understanding of English. In these circumstances a refund will not be offered.
  12. RTC reserve the right to decline an application.
  13. All students are required to abide by all policies set out by RTC in its course handbook.
  14. Diploma students will, by acceptance of the terms, agree to complete each module in the pre-agreed time frame.
  15. Students who have an additional learning need should discuss this at the outset with RTC during the application process in order for RTC to best support the students needs. RTC m ay ask for evidence of these needs.
  16. If a student has an additional learning need, suffers from ill health or by virtue of other special circumstances be unable to complete in the pre-agreed timeframe, an extension will only be given with the written agreement of RTC and in consultation with the Accessor. RTC may ask for evidence of any mitigating circumstances before agreeing to an extension.
  17. If a student is not able to complete the course a refund is not available but at RTC’s discretion the finish date may be extended. This will incur an extra charge.
  18. If after making payment, a diploma student doesn’t begin the E-Learning course, RTC cannot offer a refund. RTC reserves the right to decline to offer the student a new start date
  19. The E-Learning courses have been designed to be completed in a manageable timeframe factoring in the particular needs of individual students. Part of the course involves the completion of assessments within pre-agreed deadlines set by the Assessor and RTC. If the diploma student does not complete in the pre-agreed time frame, and has not contacted the Assessor in advance with a reasonable explanation accepted by the Assessor, the student may incur an extra charge. The charge will depend on the level of incomplete work and the impact on completion of the module/ units. The charge could be up to a maximum of 50% of the fee paid by the diploma student for that module or unit. RTC hopes that the situation would be remedied in advance therefore removing the necessity for the implementation of this clause.
  20. If a student cancels an Assessor visit less than 48 hours before the start of the visit an extra charge of £50 will be incurred. RTC will ask for evidence of any mitigating circumstances such as a doctors letter.
  21. The Assessor who is visiting a student to assess that student in practice will expect children to be present. In the event that the Assessor arrives and children are not present without the pre-agreement of the Assessor, the visit will be deemed non-valid. The diploma student will incur a charge of £50
  22. The Assessor will expect the student to have carried out pre-agreed preparation for the visit in connection with the Assessor Plan. If upon arrival the Assessor deems that insufficient preparation has taken place the Assessor may request an extra assessment visit in order to complete the qualification. The course cost is based upon four Assessor visits; the student will be charged £50 for any assessor visit over and above the 4 visits which form part of the course.
  23. All intellectual property rights, including copyright, design, and know-how related to any course RTC offers cannot be copied, passed on to others, or used in any way other than for the purpose of completing the course with RTC. Course material cannot be copied and passed on to others. Students are only given access to the materials for the purposes of study. No usage other than as a registered student is allowed without the written permission and agreement in writing of RTC.
  24. Riverside Training Company reserve the right to cancel any date without prejudice and will offer an alternative date or full refund.
  25. Procedure to cancel a course or reschedule attending a course that has already been booked and paid for (individual students): All requests to cancel or reschedule must be received in writing by RTC. RTC is obliged to acknowledge receipt. RTC cannot accept a request for a refund if the request is made less than 21 days from the start time of the course.  RTC cannot accept a request to alter the attendance day(s) if the request is made less than 21 days from the start time of the course. Opportunities to reschedule will entirely depend on the individual course and whether it is run more than once.

If your request is received:

More than 14 days but less than 21days from the start date of the course dates you have booked, RTC would offer an alternative date for you to attend the course or would offer a refund of 25% of the course fees paid.

Under 14 days from the start date of the sessions you are booked to attend RTC would offer an alternative date to attend the course, no refund would be due.

Under 10 days RTC cannot offer a refund, but reserve the right to whether to offer an alternative date.

Extra charges will be incurred if an attendee has to return to attend missed sessions in order to complete a course.

In all instances RTC would require that it is in receipt of your request in writing and would consider the date of cancellation as the date the notification received at our postal address, in writing by email or fax.

Refunds and rescheduling of group bookings

RTC reserve the right to cancel any date without prejudice and will offer an alternative date or full refund.

RTC require written confirmation that your group do not wish to receive training on the dates you have booked and paid for. In order to qualify for training on alternative dates or be eligible for a refund, RTC would need to be in receipt of this communication of cancellation as detailed below.

 

Cancellation and rescheduling policy for group bookings

All requests to cancel or reschedule must be received in writing by RTC. RTC is obliged to acknowledge receipt. The client will then receive the following refund/offer of alternative training date:

21 days or more notice:   75% of total cost or offer of alternative training date

14 -20 days notice:          50% of total cost or offer of alternative training date

07-14 days notice:           25% of total cost or offer of alternative training date

less than 7 days notice:   Full fee due

Please note RTC reserve the right whether to offer alternative dates for cancellation of less than 7 days and if the client is offered alternative dates, RTC will make an administrative charge the details of which will be confirmed on an individual basis.

If you have any complaints, in relation to our training please contact Jill Wheatcroft at info@riversidecares.co.uk. Please contact our offices on 0207 374 6363 in relation to booking queries or cancellations. The cancellation policy is outlined below.

 

Please note RTC reserve the right whether to offer alternative dates for cancellation of less than 7 days and if the client is offered alternative dates, Riverside Training Company  will make an administrative charge the details of which will be confirmed on an individual basis.

RTC cannot offer alternative dates or a refund relating to students who do not attend either the whole or part* of their course. In the case of non attendance due to illness of an occassional day on a year long course RTC will consider how to treat the offering of alterative days on a case by case basis.

 

Qualifications / E-Learning courses

If a student is not able to complete the course a refund is not available but at RTC’s discretion the finish date may be extended. This will incur an extra charge.

If after making payment, a student doesn’t begin the E Learning course RTC cannot offer a refund. RTC reserves the right to decline to offer the student a new start date

If a  student cancels an Assessor visit less than 48 hours before the start of the visit an extra charge of £50 will be incurred. RTC will ask for evidence of any mitigating circumstances such as Doctor’s letter.

The Assessor who is visiting a diploma student to assess that student in practice will expect children to be present. In the event that the Assessor arrives and children are not present without the pre-agreement of the Assessor, the visit will be deemed non-valid. The student will incur a charge of £50

Riverside Childcare

Riverside Childcare (Riverside Childcare Agency Ltd)
Supplies experienced and qualified childcarers, staff and candidates across the whole of London, in a wide variety of early years sector, educational and group settings, including Nurseries, Nursery Schools, Childcare Centres, Creches, Day care and Schools. If you have any complaints in relation to our supply of childcare staff or introductory service please contact Jill Wheatcroft at info@riversidecares.co.uk . Please contact our offices on 0207 374 6363 in relation to cancellation of bookings. Our cancellation policy is outlined below.

 

Employment Business –Supply of Temporary Workers
In the event that the hire of any temporary worker who is booked for the following working day is cancelled, after our office is closed, (our hours of business are Monday to Friday 9.30 – 6pm, we are closed on Bank Holidays and over Christmas) the Hirer must pay the charges for five hours employment of that temporary worker.

No refunds are payable in respect of the charges of the Employment Business for temporary workers.

No refund of the Transfer Fee will be paid in the event that the Engagement of the Agency Worker other than via the Employment Business by the Hirer or by a third party to which the Hirer introduces the Agency Worker terminates or terminates before the end of the fixed term.

 

Employment Agency services of RC – introduction of staff
If an Employee ceases his/her employment within 12 weeks of becoming employed by the Client and provided:  The Client was not in breach or had not stated an intention to breach the terms of the Employee’s employment with you, (which includes but is not limited to, seeking to impose without the Employee’s consent variations to the terms of Employment), and;  (i) Riverside’s fee was paid within 7 days of the invoice date and; (ii) The Client gives Riverside notice in writing within 48 hours of the first notice to the Client of the Employee’s intention to cease his/her employment; then the fee paid for that Employee will be refunded in accordance with the following table: Employment terminated within:

One week                     100 %

Two and four Weeks      65%                       Eight and ten weeks       20%

Five and seven weeks   40%                       Eleven and twelve weeks 10%

 Riverside Nannies

Riverside Nannies (Riverside Nannies and Mothers Help’s Ltd)
Introduces Nannies, Baby sitters and Tutors to families across London. If you have any complaints in relation to our Nanny,  Babysitter or Tutor services please contact Jill Wheatcroft at info@riversidecares.co.uk . Please contact our offices on 0207 374 6363 for any queries in relation to cancellation of bookings. The cancellation policy is outlined below

Introduction of a Nanny, Mothers Help, Tutor or Babysitter

Terminology

Client Person who uses the services of Riverside Cares to recruit a childcarer

Employee Person chosen and employed by the client to carry out the duties of the job

Babysitter Person employed by the family to carry out a temporary assignment with the family

Terms and Conditions

The Agency shall refund its entire fee if an Employee of the client fails to commence service.

If an Employee of the client ceases his/her employment within 6 weeks of becoming employed by the Client and provided:  The Client was not in breach or had not stated an intention to breach the terms of the Employee’s employment , (which includes but is not limited to, seeking to impose without the Employee’s consent variations to the terms of Employment), and;  Riverside Care’s fee was paid within 7 days of the invoice date and;  The Client gives Riverside Cares notice in writing within 48 hours of the first notice to the Client of the Employee’s intention to cease his/her employment; then the fee paid for that Employee will be refunded in accordance with the following table:

Employment terminated within:

One week 100 %                              Two weeks 75%

Three to four weeks 50%             Five to six weeks 25%

 

Temporary Nannies

Riverside Nannies must be given notice if a temporary booking is cancelled.  If the booking is cancelled before 5pm, prior to the day the booking is due to take place, there will be no agency fee incurred. The cancellation must be confirmed to the agency in writing either by email or fax.

Cancelling a booking is a two-step process. In the first instance please telephone the main numbers (020 7374 6363 and 020 7536 9566) and leave details of the cancellation on our answer-phone or if we are still open with a Consultant. The second and equally important step is to confirm the cancellation in writing by email or fax. Please be aware that if a temporary booking is cancelled either ‘on the day’ or out-of-hours, the evening before the booking is due to take place, the agency fee will be due and further the nanny will be due payment to cover loss of earnings on the following basis:

Notification of cancellation received more than 4 hours (240 minutes) before the job is due to begin  – Agency fee due + Nanny due 2 hours salary*

Notification of cancellation received under 4 hours (239 minutes) before the job is due to begin – Agency fee due + Nanny due 4 hours salary*

The agency will request you send a cheque made payable to the Nanny for the salary due. The agency will pass it on to the Nanny on your behalf.  Agency fees will be invoiced in the normal manner.

We are reliant on the Nanny receiving notification from us that a job has cancelled, please note that we cannot guarantee being able to make contact though we will try to the best of our endeavours.  Should we not succeed you may be required to pay the higher amount

Should you need to cancel a weekend booking during the day on Saturday or Sunday (when our offices are closed) the nanny will need to be paid for four hours to cover loss of earnings, however if the nanny arrives at your door you will need to include fares.

 

Babysitters

The Babysitting Club must be given 24 hours notice if a booking  is cancelled between Monday and Friday and by 2pm on a Friday if the cancellation is for a weekend (Saturday , Sunday) booking.  If less than 24 hours notice or is given on a week night then the club’s fee £5 will be due.  If a weekend babysit is cancelled after 2pm the preceding Friday the club’s £5 fee will be due.    Further if you cancel within 6 hours of the time that the babysitter is due to arrive at your home the babysitter will be due £13.20 (to cover their loss of earnings for that evening. If the sit is cancelled within 2 hours the babysitter will be due £19.80).

If you need to cancel a sitter at short notice please send a cheque in the sitters name to us and we will forward it to the carer. Should you need to cancel a weekend booking during the day on Saturday or Sunday (when our offices are closed) the babysitter will need to be paid for 3 hours to cover her loss of earnings, however if she arrives at your door you will need to include fares.

The Babysitting Club shall refund a booking fee if an Employee fails to commence service unless the Babysitting Club introduces a reasonably suitable alternative candidate or the Client was in breach or had stated an intention to breach the terms of the Employee’s employment with you, (which includes but is not limited to, seeking to impose without the Employee’s consent variations to the terms of Employment). The yearly membership fee is non-refundable.

Riverside Elderly Care

Riverside Elderly Care (Riverside Elderly Care Ltd)
Introduces full and part time caregivers across London. If you have any complaints in relation to our Elderly Care services in the first instance please contact Jill Wheatcroft at info@riversidecares.co.uk. Please contact our offices on 0207 374 6363 in relation to booking queries or cancellations. The cancellation policy is outlined below. The terms and conditions as set out within this document apply to your use of our website.  Our website is located at www.riversidecares.co.uk

In the case of a permanent placement, the Agency shall refund its entire fee if an Employee fails to commence employment unless the Agency introduces a reasonably suitable alternative candidate acceptable to the Client and/or Bill Payer.

If the Client or Bill Payer changes their mind and does not go ahead with a permanent placement (where a Candidate has been offered employment and has accepted), then the full relevant fee is still payable, even if no employment contracts have been signed. In addition the Client or Bill Payer is expected to pay the Candidate 1 week’s pay.

If an Employee ceases his/her permanent employment within 6 weeks of becoming permanently employed by the Client or Bill Payer and provided:

  • The Client or Bill Payer was not in breach or had not stated an intention to breach the terms of the Employee’s employment with you, (which includes but is not limited to, seeking to impose without the Employee’s consent variations to the terms of Employment),
  • and; the Agencies fee was paid by the date due on the invoice and;
  • The Client or Bill Payer gives the Agency notice in writing within 48 hours of the first notice to the Client or Bill Payer of the employee’s intention to cease his/her employment; then

The Agency at its discretion may refund the Client and/or Bill Payer the following percentage of the original permanent fee:

If the Candidate leaves within the first 2 weeks: 75%

If the Candidate leaves after 2 weeks but before the end of her 4th week: 50%

If the Candidate leaves after 4 weeks but before the end of her 6th week: 25%

The date of termination of the employment shall be the date on which the Candidate ceases working or would have ceased working for the Client, but for any period payment in lieu of notice, whichever is the later.

The Agency must be given notice if a temporary booking is cancelled.

Cancelling a booking is a two-step process. In the first instance please telephone the main numbers (020 7374 6363 and 020 7536 9566) and leave details of the cancellation on our answer-phone or if we are still open with a Consultant. If you leave a message please ring as soon as the office opens to confirm we received your message.

If the booking is cancelled before 1pm (during the working week), prior to the day the booking is due to take place, there will be no agency fee incurred. If cancelled after 1pm the agency fee based on the hours booked for that day or a minimum of 4 hours, whichever is greater will be charged.

Please be aware that if a temporary booking is cancelled either ‘on the day’ or out-of-hours , the evening before the booking is due to take place, agency fee based on the hours booked for that day or a minimum of 4 hours, whichever is greater will be charged and further the care giver will be due payment to cover loss of earnings on the following basis:

Notification of cancellation received (during working office hours) more than 4 hours before the job is due to begin  – Agency fee due and the care giver will expect 2 hours salary*

Notification of cancellation received (during working office hours) under 4 hours before the job is due to begin – Agency fee due and care giver will expect 4 hours salary*

Please be aware that if a temporary booking is cancelled on Saturday, Sunday or a Bank Holiday (when our offices are closed) the agency fee based on the hours booked for that day or a minimum of 4 hours, whichever is greater will be charged and the care giver will expect 4 hours salary*

The Agency will request the Client or the Bill Payer send a cheque made payable to the care-giver for the salary due. The Agency will pass it on to the caregiver on your behalf.  Agency fees will be invoiced in the normal manner.

We are reliant on the care-giver receiving notification from us that a job has cancelled, please note that we cannot guarantee being able to make contact though we will try to the best of our endeavours. Should we not succeed you may be required to pay the higher amount.

 

Acceptable conduct for Website visitors

You may only use the website in accordance with the terms for lawful purpose which include compliance with all applicable laws, regulations and appropriate codes of practice. The codes of acceptable practice apply to all branded materials and publications.

Users agree that they will not:

  • Use the content or publications produced  to wilfully harm or damage the rights of any third party, nor will members use any content or publication to discredit or willingly cause professional damage to any third party.
  • Reproduce any content from the website or other publications and distribute as original work, either for profit or as part of a non- profit making action.
  • Must not alter or amend content or documents to distribute or retain in a manner that may be deemed inappropriate or derogatory to any third party or to bring the reputation of Riverside Cares into disrepute.
  • Take any action that includes excessive downloading of material or content either for distribution or any other purpose that may in any way overload or damage the infrastructure of the website.
  • Distribute their membership/log in details to be used by any party other than the intended recipient (member)
  • Falsify in any format materials content or downloads from any RIVERSIDE CARES publication for either the purpose of making a profit or to offer to any other third party as a gift or reward.
  • Violate these terms in any other manner.

We reserve the right to revoke your right to access data and or publications produced for or by Riverside Cares in any format if we believe, at our discretion, that you are in breach of these terms.

 

Warranties, disclaimers and limitation of liability

The information contained in the RIVERSIDE CARES websites is provided by RIVERSIDE CARES and is for general information purposes only. Whilst we use reasonable efforts to keep the information up-to-date and accurate, errors may occur and we make no representations or warranties of any kind, express or implied, about the accuracy, timeliness, performance, completeness, reliability, suitability for any particular purpose or availability with respect to the Websites or the information, materials, products, services, or related graphics contained on the Websites for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

Your use of any information or materials on the website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any product, service or information available through these Websites meet your specific requirements.
Access to the website is provided on an “as is” and on an “as available” basis and whilst we make all reasonable effort to keep the website up and running smoothly. We take no responsibility for and will not be liable for the website being temporarily unavailable due to technical issues beyond our control.

To the fullest extent permitted by law, we expressly exclude liability for the content of the website and all implied warranties, including but not limited to, the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy are excluded from these Terms.

We do not warrant that the website will be available uninterrupted or error free or that any defects will be corrected.

In no event will we be liable for any direct, indirect, consequential, punitive or exemplary losses or damages, loss of data or loss of profits arising out of or in connection with:

  • access to, or the use, of the website:
  • delay or inability to use the website; or
  • the information contained in the website,

Including, but not limited to loss of profits, anticipated savings, revenues, data, goodwill or contracts resulting from contract, tort (including negligence) or whatever cause.

Nothing in these Terms excludes our liability for death or personal injury resulting from our negligence or in respect of fraudulent misrepresentation.

You acknowledge that any unauthorised use of the website may give rise to a claim for damages and/or be a criminal offence.

 

Indemnity

As a condition of using the website, you agree to indemnify, and keep indemnified, us against all liabilities, claims, losses, costs, damages and expenses including legal fees incurred by us should you breach any of these Terms. We reserve the right to assume the defense and control of any matter subject to indemnity by you and, in such case, you undertake to co-operate in full with our defense of any such claim.

Viruses

We aim to keep our anti-virus software up-to-date we do not warrant that the website, its servers, downloadable files or e-mails which may be sent by us, are free from viruses or other harmful components. We advise members to ensure that they have suitable anti-virus protection on personal computer systems and check the protection on any public computer system used with the service provider.

You must not:

  • introduce or attempt to introduce any virus or other contaminant to the website or any of its software or systems; or
  • in any way attempt to access, alter, de-compile, reverse engineer, destroy or otherwise tamper with any part of the website, its software or system.

Copyright

The RIVERSIDE CARES Website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics.

Except as is otherwise indicated on the website, we and/or our licensors are the owners of the copyright (and all related intellectual property rights, including but not limited to all database rights, unregistered and registered trademarks, service marks and logos) in all the content featured on the website, including the organization and layout of the website and the underlying software code relating to the websites. All our rights and our licensors’ rights are reserved.

You shall not copy, reproduce, permanently store, retransmit, adapt, download, exploit or otherwise use part or all of the contents in any form other than the following:

  • you may print or download to a local hard disk extracts from the website for your personal and non-commercial use only, providing no modifications are made and the document is copied entirely; and
  • you may copy the content of the website to individual third parties for their personal use, but only if you acknowledge the website as the source of the material and providing no modifications are made and the document is copied entirely.

You shall not, except with our express prior written permission, distribute or commercially exploit part or all of the content of the website. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Some documents and photographs have been published on this site with the permission of the relevant copyright owners when they are not property of RIVERSIDE CARES. All rights are reserved on these documents and permission to copy, reproduce, permanently store, retransmit, adapt, download, exploit or otherwise use them must be requested from the relevant copyright owners (the sources are indicated within these documents/photographs).

The trade marks, logos and service marks (collectively the “Trade Marks”) displayed on the Websites (whether registered or unregistered) are and shall remain the property of their respective owners. Nothing contained on the website shall be construed as granting any license or right to use any Trade Mark displayed on the website without the written permission of the relevant Trade Mark owner. Your misuse or infringement of any of the Trade Marks displayed on the Website is strictly prohibited.

If you wish to use, amend or reproduce any of the materials on this Websites in any manner other than as expressly permitted under these Terms, please contact RIVERSIDE CARES. (info@Riverside Cares.co.uk)